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The AI-native operating system for trades businesses

One platform. Every trade. No chaos.

From a single-trade specialist to a multi-trade builder, Ella Works runs the whole job — quote, schedule, invoice, paid — with AI baked in from day one. Built by an actual renovation business. Opening to other trades businesses through Q4 2026.

AI Voice Receptionist — live
18 plugins · 4 supplier packs
Built & operated in Australia
Customer · Trade · Admin portals
Two archetypes. One platform.

Whether you run one trade or twenty, Ella Works is built for you.

Most platforms force you to be a builder OR a tradie. Ella Works does both, in one codebase, with the bits you don't need turned off.

The Independent Trade Specialist

Plumbers. Electricians. Tilers. HVAC. Solar. Painters. Flooring. Roofing.

One trade you do brilliantly, plus the bits you sub out. AI receptionist takes the calls. Email AI sorts the inbox. Mobile job-cards in the field. Stripe to your account, same day. Replaces ServiceM8, Tradify, Jobber.

See trade-specialist features →

The Multi-Trade Renovator or Builder

Kitchen. Bathroom. Laundry. Full home. New build. Commercial fit-out.

Multi-stage projects across many trades. Domain plugins for each vertical. Supplier packs (Bunnings Kaboodle, IKEA, Beaumont) wired in. Customer portal for the homeowner. Trade portal for your subbies. Replaces Buildxact, NextMinute, Buildlogic.

See builder features →
If this sounds like your week…

…you already know what's broken.

Doesn't matter if you're a single-trade specialist or a multi-trade builder. The pain is the same.

Missed calls = lost work

You're on a job site, the phone rings, you can't pick up. By the time you call back, the customer has moved on to the next bloke on the list.

Six tabs and a spreadsheet that hates you

Quotes in one tool. Scheduling in another. Invoices somewhere else. The inbox where you can't find the original brief. None of them talk to each other.

Chasing payments at 9pm

The job's done. The invoice was sent three weeks ago. Now you're writing the polite-but-firm follow-up after dinner instead of being with the kids.

From first call to final payment

Four steps. One platform.

The whole job — every job, every trade — runs through one tool that you, your customer, and your subbies all see.

1

AI takes the call

Ella, the AI Voice Receptionist, answers when you can't. Books the enquiry. Categorises it. Creates the lead in your dashboard before you've climbed off the ladder.

2

Quote in minutes

Upload the plan or PDF. AI parses scope, prices line items from your supplier catalogues, generates a branded PDF, emails the customer with a deposit link.

3

Sign, deposit, schedule

Customer signs and pays from their phone. Job auto-moves to scheduled. Subbies get assigned via the trade portal. No group chats. No phone tag.

4

Paid at every milestone

Stage complete, photo signed off, invoice sends itself. Customer pays from their portal. Reconciliation lands in Xero overnight. You sleep.

Built for AI from day one

Not a CRM with AI bolted on.

Every competitor shipped AI features in 2025. We architected for AI in 2024 — every workflow assumes it. That's a 12–18 month moat, and we're using it.

AI Voice Receptionist

Ella answers your phone. Speaks naturally. Books appointments. Categorises enquiries. Creates leads. Already handling real customer calls in production — transcripts, summaries, and category in your dashboard within seconds of hangup.

AI Email Classifier

Inbound mail sorted into Action Required, Enquiries, Subcontractors, Invoices, Personal, Projects, Marketing — automatically. The 9pm "have I got back to that quote?" panic disappears.

AI Quote Intake

Customer drops a Bunnings Kaboodle PDF, an IKEA plan, or a hand-sketched scope. Ella parses, line-items, prices against live supplier catalogues, returns a branded quote. Minutes, not days.

A platform, not an app

Three portals. Eighteen plugins. One system of record.

Every business is different. Ella Works adapts via plugins — turn on what you need, leave the rest off. Every tenant gets their own configuration.

Admin Portal

Your control centre. Quotes, jobs, scheduler, finance, people, AI control, plugin marketplace, accounting sync. Where the business gets run.

Customer Portal

Your customer's home base. Live quote view, milestone tracking, document repository, secure deposit and progress payments, photos from site, Q&A thread.

Trade Portal

Your subbies' command line. Assigned jobs, mobile job-cards, schedule, availability, compliance docs, invoice submission. Ratings build over time.

The Plugin Marketplace

18 plugins live today. More every month. Domain plugins (the kind of work you do), supplier packs (whose catalogue you price against), horizontals (cross-cutting AI). Turn them on per-tenant.

Domain Plugins

Kitchen · Bathroom · Laundry · Full Home Reno · Trade-Specific (20+ coming) · Commercial Fit-out (2027)

Supplier Packs

Bunnings Kaboodle · IKEA · Beaumont Tiles · Reece · Caroma · Stegbar · National Tiles (more in pipeline)

AI Horizontals

Voice Receptionist · Email Classifier · Quote Generator · Marketing AI · Document Intelligence

Integrations

Stripe · Xero · MYOB · QuickBooks · Google Calendar · Twilio · custom webhooks

Not another spreadsheet, dressed up

Built by us. Used by us. Opening to you.


Ella Construction Group built this platform to run our own business — kitchens, bathrooms, full-home renovations, on the tools every day. We didn't write a quoting tool and bolt features on. We wrote a complete operating system because that's what we needed to run real jobs.

When something breaks, it breaks for us first. When something's missing, we feel it on a Tuesday morning standing in a customer's kitchen with a sparky waiting on a measurement. That's a very different kind of accountability than software written by people who've moved on to the next project.

First external tenants onboard Q4 2026. Early-bird pricing locks in for the life of your account.

458
API endpoints in production
18
Plugins live in marketplace
31+
Real customer calls handled by AI
100%
Built and operated in Australia
Pricing

Four tiers. Honest pricing. Built for how trade businesses actually scale.

From the solo plumber to the multi-state renovation group. Pick the tier that fits today; grow into the next one without re-platforming.

Trade Specialist
$99–$299per month

Solo trade or small crew. One trade you do brilliantly.

  • 1 domain plugin
  • 2 admin users
  • AI receptionist + email
  • Customer portal
Join the waitlist
Multi-Trade Renovation
$499–$999per month

Kitchens, bathrooms, full-home renovation. Our strongest tier — no global competitor in this band.

  • Multiple domain plugins
  • 5 admin users
  • Trade portal + subby management
  • All supplier packs included
  • Priority support
Join the waitlist
Residential Builder
From $1,499per month

New-build and major renovation. Multi-stage projects with full takeoff and phase mapping.

  • Digital takeoff engine
  • Phase + milestone engine
  • Unlimited admin users
  • Progress claims module
Join the waitlist
Enterprise
CustomTalk to us

Multi-state, franchise, commercial fit-out. SSO, bespoke integrations.

  • Unlimited everything
  • SSO + custom integrations
  • Dedicated success manager
  • 99.9% uptime SLA
Let's talk

Honest disclosure. Final dollars finalising Q3 2026. The ranges above are the bands we're tuning between. Sign up for the waitlist and you'll lock in the early-bird rate for the life of your account.

See full tier comparison →

One platform. Every trade. No chaos.

First external tenants onboard Q4 2026. Be on the wave-one list. Early-bird pricing locks for life.

Request Early Access

Or call Matt directly: (08) 7228 6801